Privacy Policy

Effective Date: July 2025

Elysium Beauty Club values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide to us.

1. What Information We Collect
We may collect and process the following personal information:

  • Name, phone number, email address
  • Medical history or relevant treatment information
  • Booking and appointment details
  • Payment and transaction records
  • Communications (messages, emails, or enquiry forms)
  • Website usage data (via cookies – see Cookie Policy)

2. How We Use Your Information
Your personal data is used to:

  • Book and manage appointments
  • Provide personalised treatments safely
  • Communicate updates, reminders, or follow-ups
  • Maintain accurate business and client records
  • Comply with legal or insurance obligations

We only collect information that is relevant and necessary for providing our services.

3. Data Sharing
We do not sell or share your personal information with third parties for marketing purposes.
Your data may be shared with trusted partners solely for:

  • Payment processing (e.g., Stripe, Square)
  • Booking systems or CRM providers (if applicable)
  • Legal or regulatory requirements (e.g., insurance claims)

4. Data Security
All personal data is stored securely.
We use secure systems and restricted access to protect against loss, misuse, or unauthorised access.
Only authorised personnel can access your data.

5. Data Retention
We retain personal data:

  • For as long as necessary to fulfil the purpose it was collected
  • To comply with insurance or legal obligations (typically 6–7 years for treatment records)

6. Your Rights
You have the right to:

  • Request a copy of the data we hold about you
  • Correct or update inaccurate data
  • Request deletion of your data (where legally applicable)
  • Withdraw consent at any time

Please email treatments@elysiumbeautyclub.co.uk for any data requests.

7. Third-Party Links
Our website may link to other sites. We are not responsible for the privacy practices of those websites. Please read their policies before providing personal data.

8. Updates
We may update this Privacy Policy as needed to reflect changes in law or our operations.
Latest version will always be available on our website.